The Facebook-owned platforms all stopped working around 11:30 a.m. ET Monday morning according to the site Down Detector. Facebook says it is working on fixing the problem.
Facebook, Instagram and WhatsApp have apparently all gone down in a major outage.
The social network and the Facebook-owned platforms all stopped working around 11:30 a.m. ET Monday morning according to the site Down Detector. The outage affects nearly 7 billion users between the three platforms.
Users going to Facebook’s site saw an error page or an onscreen message that said, “Sorry, something went wrong. We’re working on it and we’ll get it fixed as soon as we can.”
Instagram and WhatsApp are not showing new or updated content. On Instagram, messages including “Couldn’t Refresh Feed” or “5xx Server Error” appeared.
Facebook did not immediately respond to USA TODAY’s request for comment.
Real-time online monitor Downdetector said it has seen more than 5.6 million reports about issues with Facebook and its services Instagram and WhatsApp since 11:15 a.m. ET Monday. Downdetector also said it received more than 123,000 reports of problems for Facebook, 97,000 for Instagram, 34,000 for WhatsApp and 9,600 for Facebook Messenger.
“Most users are reporting troubles with the website and apps overall,” Downdetector said in an update. “This outage is still very much ongoing.”
But the company took to Twitter and tweeted: “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
The outage comes after a whistleblower said that the world’s largest social network is prioritizing profits over users’ safety.
Former Facebook product manager Frances Haugen said in an exclusive CBS’ “60 Minutes” interview Sunday that a 2018 change to the content flow in Facebook’s news feed contributed to more divisiveness and ill will in a network ostensibly created to bring people closer together.
Facebook’s stock was down nearly 6% on Monday.